To ensure a smooth pick-up, communication is key. That's the reason why you will receive your driver's contact info once your request has been accepted.

Here is what your driver will do:

1. Confirm the ride with you via text message or email. 

2. Send you a text or call to tell you they are on their way or at your destination

Here is what you need to do:

1. After landing, get in touch with your driver to agree on a meeting point at the curb. (Departure or arrival level + Door Number). They will not be able to enter the terminal until they are contacted and updated with your location.