Drivers will try their best to accommodate you. To ensure a smooth service for both riders and drivers, here are the rules you need to follow:


Airport Pick-up: Drivers will wait for 30 minutes past your pick-up time. After 30minutes, we cannot guarantee your ride. 


Home Pick-up: Drivers will wait for 15 minutes past your pick-up time. After 15 minutes, without communication, the driver will leave.


For more information, read our cancellation and no-show policies.