INFO FOR NON-NEMT DRIVERS

Becoming a Non-NEMT Driver / Onboarding

• How do I become a Wingz driver?
• How long will it take to be contacted?
• Steps of the Driver Onboarding Process
• What are Wingz' driver requirements?
• When do I need to be available?

Tips to complete your Driver Profile

• Driver Profile Best Practices
• Vehicle Picture

Technical questions

• What do I do if I've accepted an airport pickup with no flight information?
• Why did I not see a notification when I know one of my Favorite riders has booked?
• How do I fix issues with my Wingz Driver app?
• How to Pick Up and Drop Off a Passenger
• How to Accept a Ride Request
• International Pickups

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Wingz Driver Account

• Tax Reporting
• Digital Driver Compliance Information
• Wingz Trade Dress

Driver Policies

• Procedure for reporting a rider no-show
• Driver Fees
• Damages caused by Riders
• Driver No Show Policy
• Passenger Cancellation Policy
• Driver Transfer Policy

Promoting your Wingz Business

• How do I get more rides?
• Business Cards

Legal

• Wingz' Zero-Tolerance Drug and Alcohol Policy
• Wingz’ Non-Discrimination Policy
• Wingz Contact Information
• Government Contact Information

Accident and Citation Reporting

• Wingz's Insurance Policy

Wingz Contact Information

• Contact Driver Support

Airport Pick-up & Drop-off Locations

• George Bush Intercontinental Airport (IAH)
• Portland International Airport (PDX)
• Sacramento International Airport (SMF)
• William P. Hobby Airport (HOU)
• Dallas Fort Worth Airport (DFW)
• Dallas Love Field Airport (DAL)

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Safety

• COVID-19 Information